Privacy policy

At AR Claims , accessible from www.arclaims.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AR Claims and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via email at info@arclaims.co.uk.

This Privacy Policy applies to our activities with regards to the information we collect / share on behalf of our clients.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your information.

If you contact us directly, we may require additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for a claim, we may ask for your personal information such as name, company name, postal / residential address, email address, telephone number and documents / evidence relating to your stamp duty claim.

Under UK General Data Protection Regulation (UK GDPR), we collect / process your personal data as part of our contractual obligation.

You are free to decline our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

How we use your information

We use the information we collect in various ways, including to:

Develop new products, services, features, and functionality
Send you emails
Find and prevent fraud
Process your claim

How we store your personal information

We only keep collected information for as long as necessary to offer you with the services requested. The date we store will be protected within commercially acceptable means to prevent loss and theft.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we correct the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.